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| Part One: Essentials of Engagement |
Annie's Reading Room
Part One: Essentials of
Engagement from How to Win Friends and
Influence People by Dale Carnegie boils down to this: be kind, be genuine,
be empathic.
Bury Your Boomerangs. In other words, “technology has made it possible to blow one’s
reputation faster and easier than ever.” To maintain your status as a great
influencer, “don’t criticize, condemn, or complain...shift your use of media
from a spirit of exposé and objection to a spirit of encouragement and
exhortation.”
Affirm what’s good: Not to be confused with flattery. “Affirmation, in contrast to flattery,
requires seeing someone well enough to sense what to affirm, knowing someone
well enough to be aware of what really matters...the one who speaks in a spirit
of respectful, unhyperbolic affirmation will always win more friends and
influence more people.”
Connect with Core Desires. “Influencing others is not a matter of outsmarting them. It is a
matter of discerning what they truly want and offering it to them in a
mutually beneficial package.”
Next week, we will learn
from Part Two: Six Ways to Make a Lasting Impression.
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